The account screen is where you manage core account settings.
Only the account owner (AO) has access to this page.
The archive system uses the site name to uniquely identify each customer and to create a unique login URL to access the application. You can use any site name you choose, as long as it has not been used by another customer. If you change your site name, the name is released and can be used by another customer. Remember to tell your users the URL is different if the site name changes.
Enter a display name that will appear in the user interface. This name can be any value, and will only appear in your account. No other customers see this information.
The current account owner (AO) can designate another admin
user as the owner. The current AO will be logged out after
this change is saved. The Account Owner is the only user that
can access the Account tab through the administration
dashboard. There can be only one AO per account.
You can adjust the time zone to automatically adjust the time
displayed for search users and end users. Please be aware that
end users can overwrite the time set up by the admin and set
up their own time zone in their personal settings.
MY DOMAINS AND ORGANIZATION
The archive allows you to register your domain(s) that you
are performing archiving for. The purpose will be to provide
future reporting statistics within the service. Click here to learn more about domains and
how to register them.
- Account Setup
Subscription Status and Payments
From there, you can view several details regarding your
* Status: view your account status.
* Customer since: view how long you have been using the archive.
* Renewal date: view when your renewal is due.
* Payment status: view your payment status as well as access your payment history.
* Organization type: choose between commercial, non-profit, education, and government.
* Organization users: the number of archive users.
Subscription Information - Extras
You can add additional services to your base subscription.
1. Historical collection
- Your base subscription includes unlimited storage on a going
forward-basis. Also included in the base subscription is
archiving the last thirty days for each mailbox. Historical
collection allows you to upload your legacy archives.
2. Data migration - Migration services help you consolidate your existing archives from PST, NSF, MBOX formats. Contact support for details on how to get started.
3. Global Raid - Multiple
copies - Your base subscription includes storage at
multiple physically separated data centers within your region.
Global Raid adds four additional data centers for extra
protection and replication outside your geographic region
(e.g., European stored data being replicated to data centers
within the United States).
4. End user access enabled
- Indicates whether or not the access has been enabled for My
Archive. In case the end user access is enabled, end users are
able to access and search their personal archived messages in
For file archiving
customers, two extra fields are displayed:
5. File Archiving Enabled - Yes or No, depending
on whether or not you decided to sign up for File Archiving.
6. File Storage Allocation - the amount of file storage space that is currently allocated to your organization.
Subscription Information - Options
*** Note: some of the options might not be
available to you according to your mail platform or the
services you subscribe too.
* Enable POP3
integration - Enables specific configuration settings
that only apply to customers that use Exchange, or POP3 server
(this is for Notes, iMail, SunOne, Zimbra, Kerio, Scalix,
Enable SMTP integration - Enables SMTP
Collection options. This method of collection may not be
compatible with your email platform. Contact support for
* Enable NSF Integration -
Enables specific configuration settings that only apply to
customers that use LotusLive.
* Enable Physical Media and S3
Imports - Enables drag-and-drop
import from the Import section in the archive.
* Enable Lync IM Integration
- (If Lync instant messages are enabled) Enables integration for Lync instant messages.
Enable compliance edition
- Enables random search, search alerts and Email Forwarding Restriction.
* Enable End User
Access to the archive
(required for LDAP
authentication) - Displays the LDAP configuration
page under Settings and allows end users to access their
* Enable End User Access to the
archive for demo users - Enables a demo user to log
on to the My Archive portal.
* Enable Outlook Client
Enables your archiving service to integrate within your
Outlook email client.
expires in xxx days -
You can specify a number of days after which your current
password will become obsolete and will require to setup a new
password. Leaving it blank
or set at 0, means that your password will never expire.
lock - The
archive service allows for the setting of a maximum number of
wrong passwords before locking a user's account for a
specified period of time or until reactivated by the Account
Administrator. You have 5 settings available for this feature:
either off or on 3, 5, 7 or 10 bad passwords.
lock for - You have the ability to choose the amount
of time for which you choose an account to be locked, if the
intrusion lock limit has been overcome. You have 4 settings
available for this feature: either indefinite, 15 minutes, 30
minutes, or 60 minutes.
Video - How to give End User access
USE YOUR OWN LOGO
You can upload your company logo if you want to make your
corporate logo appear on the dashboard and login screen. The
logo must be less than 200 pixels wide and in PNG or JPEG
- Use you own logo
Enter the correct information for billing. This can be the
same person as the account owner, or a different person. The
billing contact does not need to have a user account. This
information is solely used for billing purposes.
- Billing information